Debug: Create a crash dump

[Sebastian]

Windows Vista/7/8/8.1 (and server versions)

• When the "[...] has stopped working" message appears, the component has crashed
• Open your task manager
  
  
  
  • 32-bit operating system (x86):
    Right-click your taskbar, then select "Start Task Manager"
    
    
  • 64-bit operating system (x64):
    Press Win+R to open the "Run" dialog, enter the following line and click OK:
    

    Code: Select all

    %windir%\SysWOW64\taskmgr.exe
• Change to tab 'Processes'
• Right-click the list item (e.g. dexcube.exe) and select "Create Dump file"
• Zip the dump file and email it to: info@dexpot.de (Or upload the file to a one-click hosting service and send us a link)

Windows XP/2003

• Run "Dr. Watson for Windows" from 'Start > Run...':
  

  Code: Select all

  drwtsn32.exe
  
  
• Choose a suitable Crash Dump File location
• Enable 'Create Crash Dump file'
• Click 'OK'
• Let the crash happen
• Zip the dump file and email it to: info@dexpot.de (Or upload the file to a one-click hosting service and send us a link)